Terms of service

3 · Terms & Conditions

This website is operated by Vivolab. Throughout these Terms & Conditions, the terms “we”, “us” and “our” refer to Vivolab. By making this website – including all information, tools and services available through it – available to you, we do so on the condition that you accept all terms, policies and notices stated below.

By visiting our website and/or purchasing something from us, you engage with our Service and agree to be bound by these Terms & Conditions, including any additional terms and policies referenced herein or available by link. These Terms apply to all users of the website, including visitors, customers and others who contribute content.

Please read these Terms & Conditions carefully before accessing or using our website. By using the website, you agree to be bound by them. If you do not agree to these Terms, you should not use the website or our Services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms by publishing updates or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the publication of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the technical e-commerce platform that allows us to sell our products and Services to you.

1. Website Terms of Use

By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence, or that you have given your consent for a minor in your care to use this website.

You may not use our products for any illegal or unauthorised purpose, nor may you, in your use of the Services, violate any applicable laws, including copyright laws.

You must not transmit viruses, malicious code or anything of a destructive nature.

A breach of these Terms may result in immediate termination of your access to the Services.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content, excluding payment card information, may be transferred unencrypted across different networks and may be adapted to meet technical requirements. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit any portion of the Service without our express written permission.

The headings used in this document are included for convenience only and do not limit or otherwise affect these Terms.

3. Accuracy and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions. You should always consult more current, complete or authoritative sources where appropriate.

Any reliance on the material on this website is at your own risk.

This website may contain historical information that is not necessarily current. We reserve the right to modify the contents of the website at any time, but we are under no obligation to update previously published information.

It is your responsibility to monitor any changes to our website.

4. Changes to the Service and Prices

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

5. Products and Services

Certain products or Services may be available exclusively through the website, may be available in limited quantities, and may only be returned or exchanged in accordance with our Returns Policy.

We make every effort to display product images and colours as accurately as possible. However, we cannot guarantee that the colours displayed on your screen will be completely accurate.

We reserve the right to limit sales of our products or Services to any person, geographic region or market, to limit the quantities of products or Services we offer, and to change product descriptions and prices or discontinue any product at any time.

We do not guarantee that the quality of any products, Services or information purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed through the same customer account, payment card or billing and/or shipping address.

If we change or cancel an order, we may attempt to notify you using the contact details provided when the order was placed.

We reserve the right to refuse orders that, in our judgement, appear to have been placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information and to update your information when necessary, including your email address and payment details.

Please see our Returns Policy for further information.

7. Optional Tools

We may provide you with access to third-party tools that we neither monitor nor control.

Such tools are provided on an “as is” and “as available” basis without warranties or representations of any kind. Your use of third-party tools is entirely at your own risk.

We recommend that you review and understand the terms provided by the relevant third-party provider before using such tools.

Any new features or Services added in the future will also be subject to these Terms & Conditions.

8. Third-Party Links

Certain content, products and Services available through our website may include materials from third parties or links to third-party websites that are not affiliated with us.

We are not responsible for the content, accuracy, practices or policies of third parties.

Please carefully review the relevant third party’s policies and terms before entering into any transaction with them. Complaints, claims, concerns or questions regarding third-party products or Services should be directed to the relevant third party.

9. Comments and Other User Content

If you submit suggestions, ideas or other materials to us, whether requested by us or submitted voluntarily, you agree that we may edit, copy, publish, translate and otherwise use that material without restriction.

We are under no obligation to keep such material confidential, compensate you for it or respond to it.

We may, but are under no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive or otherwise inappropriate.

You agree that your content will not violate any rights of a third party, including copyright and trademark rights, and will not contain unlawful, abusive or otherwise objectionable material or malicious code.

You must not use a false email address, impersonate another person or otherwise mislead us or third parties as to the origin of any content.

You are solely responsible for any content you submit and its accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Our website or Service may occasionally contain typographical errors, inaccuracies or omissions relating to matters such as product descriptions, pricing, promotions, shipping charges and delivery times.

We reserve the right to correct any errors, inaccuracies or omissions, update information, or cancel orders if any information in the Service is inaccurate – including after you have submitted your order.

We are under no obligation to update, amend or clarify information in the Service except where required by law.

12. Prohibited Uses

In addition to other restrictions set out in these Terms, you may not use the website or its content to:

engage in any unlawful activity
encourage others to participate in unlawful acts
violate applicable laws or regulations
infringe our intellectual property rights or the intellectual property rights of others
harass, abuse, insult, harm, defame or discriminate based on gender, sexual orientation, religion, ethnicity, age, national origin or disability
submit false or misleading information
upload or transmit viruses or other malicious code
collect or track the personal information of others
spam, phish or scrape data
use the Service for obscene or immoral purposes
interfere with or circumvent the security features of the Service

If you violate any of the prohibited uses above, we may immediately terminate your access to the Service.

13. Limitation of Liability

We do not guarantee that the Service will always be available, secure or error-free, or that the results obtained from using the Service will always be accurate or reliable.

We may suspend or discontinue the Service temporarily or permanently without notice.

Your use of the Service is at your own risk. The Service and all products provided through it are provided on an “as is” and “as available” basis without warranties or representations of any kind, whether express or implied.

To the fullest extent permitted by applicable law, neither Vivolab nor our employees, partners or suppliers will be liable for indirect damages, lost profits, lost revenue or other consequential losses arising from your use of the Service, whether based on contract, tort or otherwise.

In jurisdictions where limitations of liability are not permitted in full, our liability will be limited to the maximum extent permitted by applicable law.

14. Indemnification

You agree to indemnify and hold harmless Vivolab and our partners, employees and suppliers from claims, including reasonable legal fees, arising from your breach of these Terms or your violation of any third-party rights.

15. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

Such a determination will not affect the validity and enforceability of the remaining provisions.

16. Termination

Any obligations and liabilities incurred before termination of these Terms will survive termination.

These Terms remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our Services.

We may terminate these Terms immediately and without notice if, in our judgement, you fail to comply with any provision of these Terms. You will remain liable for any amounts due up to and including the date of termination.

17. Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms & Conditions, together with any policies published on our website, constitute the entire agreement between you and us and supersede any previous agreements, communications or proposals, whether oral or written.

18. Governing Law

These Terms & Conditions, and any separate agreements under which we provide Services to you, will be governed by and interpreted in accordance with the laws of Sweden.